Membership options

Subscribe to our counselling service and be part of our amazing t-pot!

• You will give counselling to a member and receive counselling from a different member.

• As a client you can choose to have unto one session a week (once every two weeks or once a month is also possible). Frequency is led by the client.

• All members are fully qualified, insured counsellors or therapists with governing body membership.

• Sessions take place online using your desired platform.

The Process

• Subscribe and send us your proof of insurance and governing body membership.

• We match at the beginning of each month and your counsellor and client match will be sent to you on or before the 8th of the month. You would need to have sent us your documents by the 1st of the month to be included in the pot. If it hasn’t been possible to send us your documents, your payments would be paused and you would be included in the next matching session.

• We match counsellors according to their availability. We also take into account the likelihood that you may know each other (eg. if you live in the same area as someone else who has subscribed we may avoid matching you).

• We ask that you give the therapeutic relationship time and opportunity to develop. If, in due course, you feel that your counsellor isn’t a good match for you, let us know and we can put you ‘back in the pot’ and provide you with a. new counsellor.

• You can cancel at any time. We do ask that you inform your client and at least one ending session (and inform your counsellor). Please email us and let us know if you wish to pause or cancel. If you pay monthly, your next payment will not be taken. if you have opted for the six monthly payment, we do not offer a partial refund. However, a new payment will not be taken at the end of the six months.

• We are always open to questions, queries and feedback so please drop us a line!